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We also accept cheques and postal orders, for more info and our full list of accepted credit/debit cards, click here.

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Terms & Conditions

1. About These Terms & Conditions
By accessing our website or telephoning us, you are agreeing to the terms and conditions of this document.

These terms and conditions were created and are maintained by: -

Art & Crafts Direct Ltd
Unit A, Coney Green Networkcentre
Wingfield View
Clay Cross
Chesterfield
Derbyshire
S45 9HX
United Kingdom

Website: http://www.artandcraftsdirect.com/
Email: contact@artandcraftsdirect.com

Tel: +44 (0) 871 4237680
Fax: +44 (0) 1246 860652
2. Website Content
All content found on the website (except member-submitted) is the property of Art & Crafts Direct Ltd. You are authorised to use the content for personal or non-commercial purposes with the following limitations :-

» Viewing the website on a computer
» Printing individual pages
» Storing individual pages electronically (to a storage device)
» Storing individual downloads electronically (to a storage device)

You are not permitted to distribute and/or supply our content without prior written permission from Art & Crafts Direct Ltd.
3. Membership Activities
Failure to comply with these terms and conditions may result in your membership being suspended for a limited time or in some cases permanently terminated.

3.1 Message Forums
You warrant that you will not post any messages that are obscene, vulgar, sexually-oriented, hateful, threatening or otherwise violate any laws.

Although we will attempt to keep all objectionable messages off the message forums, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of Art & Crafts Direct Ltd, nor Jelsoft Enterprises Ltd (developers of vBulletin message forum software in use) will be held responsible for the content of any message.

Additionally you must not post any content which could be deemed as advertising or link to unsuitable content.

We reserve the right to remove, edit, move or close any post or thread for any reason.

3.2 Gallery
You warrant that you will only submit images and videos which are relevant to the category in which you are submitting photos to.

You must only submit images and videos of which you own the copyright.

Neither the owners of Art & Crafts Direct Ltd, nor All Enthusiast Inc (developers of Photo Post gallery software in use) will be held responsible for the content of any message.

We reserve the right to edit, move or remove any image or video for any reason.

3.3 Competitions
Competitions which are listed on this website from time to time are subject to their own specific terms and conditions, these details are posted with every competition.

4. Orders
By ticking the 'I Agree' box on our checkout page you are agreeing to the terms & conditions of this document.
4.1 Pricing
All prices are displayed in £ sterling and inclusive of VAT, price does not include a charge for postage and packaging , this is added to the final total during the checkout process. Prices may be subject to change without notice.

Payment can be made through the following methods: -

» Credit/Debit card

Our accepted credit/debit cards are: -

Visa
Visa Debit
Visa Electron
MasterCard
Solo
Maestro

» Cheque

Cheque payments must be in UK pounds and drawn from a UK bank, cheques should be made payable to: Art & Crafts Direct Ltd and be sent to the following address: -

Art & Crafts Direct Ltd (website orders)
Unit A, Coney Green Networkcentre
Wingfield View
Clay Cross
Chesterfield
Derbyshire
S45 9HX

» Postal Order

We can only accept British postal orders from the Royal Mail, postal orders should be sent to the following address: -

Art & Crafts Direct Ltd (website orders)
Unit A, Coney Green Networkcentre
Wingfield View
Clay Cross
Chesterfield
Derbyshire
S45 9HX

Packaging and delivery is charged at £2.95 for each order, this is added to the total cost of your items after the final checkout process. Orders are normally delivered within 5 days, expected delivery dates are as follows: -
Order day (before 12 noon)
Expected delivery date
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday
Saturday Tuesday
Sunday Tuesday

We will do everything possible to deliver your goods by the day specified above but we cannot accept any liability for deliveries made outside of the schedule.

We will email you when your order has been despatched, but additionally you can track the status of your order by logging into your account and clicking the 'Order History' link from the right menu. The order history will display all of your orders and the status of each. The following is a list of each status message and a description of them: -
Status
Description
New Order placed and is awaiting to be processed
Paid Order processed and payment has been successful
Failed Order failed, we will be in contact with you
Cancelled Order cancelled by us, we will be in contact with you
Dispatched Order dispatched and is on its way!
Returns can be made for free within 28 days of the order date, you will need to package the items appropriately, include the order form highlighting the items you are returning with a covering letter, take the package to your Post Office with the returns slip we have provided in your original parcel. Returns made after 28 days may not be accepted by us and may be returned to you at your expense. If, in our discretion, we accept a late return then we reserve the right to make a charge to cover the cost of processing the return. This charge is currently £2.95.

CD's and DVD's cannot be refunded once the tamper seal has been broken.

4.6 Purchase of Knives
As selling knives or other articles with a blade is against the law these products cannot be purchased by any person under 16 years of age.

5. Changes to Terms & Conditions
These terms and conditions were last updated on the 8th October 2008.

We may change these terms and conditions at any time and without notice.

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